Terms of Service Agreement
Join us for our annual spring meetup to connect with community members and enjoy some seasonal activities.
May 13, 2024 · 10am – 2pm
User Agreement Overview
Join us for our annual spring meetup to connect with community members and enjoy some seasonal activities.
June 24, 2024 · 6pm – 9pm
Store Policies and Guidelines
Join us for our annual spring meetup to connect with community members and enjoy some seasonal activities.
July 23, 2024 · 10am – 2pm
Terms of Service for The Phone Store
Welcome to The Phone Store! By accessing our website and purchasing our products, you agree to comply with our Terms of Service. These terms outline your rights and responsibilities as a user. Please read them carefully to understand your obligations and the limitations of our liability. If you do not agree with any part of these terms, please refrain from using our services. Your continued use signifies your acceptance of these terms and any updates we may make in the future.
Key Highlights of Our Terms
- All users must be at least 18 years old to purchase products from our store, ensuring compliance with legal requirements.
- We reserve the right to modify our terms at any time, and users will be notified of significant changes via email or through our website.
What are the terms of service?
Our terms of service outline the rules and guidelines for using our website and purchasing products. By accessing our site, you agree to comply with these terms, which include information on user responsibilities, limitations of liability, and dispute resolution procedures. Please read them carefully before making any transactions.
How can I change my account information?
To change your account information, log in to your account and navigate to the ‘Account Settings’ section. Here, you can update your personal details, including your email address, password, and shipping information. Ensure that all changes are saved before exiting the page to avoid losing any updates.
What is your return policy for products?
Our return policy allows customers to return products within 30 days of purchase for a full refund or exchange, provided the items are in their original condition and packaging. To initiate a return, please contact our customer service team with your order details, and they will guide you through the process. Please note that certain items may be excluded from this policy.
How do I contact customer support?
You can contact our customer support team via email at support@phonestore.com or by calling our toll-free number at 1-800-555-0199. Our support hours are Monday to Friday, 9 AM to 5 PM EST. We strive to respond to all inquiries within 24 hours.
Are there any fees associated with my account?
There are no fees associated with creating or maintaining your account on our website. However, please be aware that certain payment methods may incur transaction fees, which will be clearly stated during the checkout process. We recommend reviewing your payment options for any potential charges before completing your purchase.
What should I do if I forget my password?
If you forget your password, click on the ‘Forgot Password?’ link on the login page. You will receive an email with instructions to reset your password. Follow the link provided in the email to create a new password and regain access to your account.